QUALITY POLICY

OWL Business Pvt Limited is an export/import private company of Organic Food, Seafood and FMCG products.

Customer Orientation-

  • satisfy its customer by providing consistent, high quality and cost effective products and services.
  • Become a bastion of trust for the existing and future customers.
  • Study and understand the current and future needs and expectations of consumers of our products constantly.
  • Guarantee the delivery of products in accordance with the relevant requirements.
  • Assess and take steps to improve consumer satisfaction with the quality of products and services
  • provide its owners with a satisfactory return on investment.
  • establish mutually beneficial relationships with customers and suppliers.

We committed to-

  • continually improving the effectiveness of its Quality Management system.
  • complying with the relevant requirements.
  • Become a bastion of trust for the existing and future customers.
  • Study and understand the current and future needs and expectations of consumers of our products constantly.
  • Guarantee the delivery of products in accordance with the relevant requirements.
  • Assess and take steps to improve consumer satisfaction with the quality of products and services.
  • Make decisions and act on the basis of actual data analysis of product, process characteristics and Quality Management System status.
  • Optimise and standardise all processes using cutting edge technology and instruments of the Production System

Mutually beneficial relationships with suppliers-

  • Form strategic unions and partnerships to ensure participation of suppliers in joint effort aimed at improving the quality of supplied products in order to improve the technology and develop new types of products.
  • Increase mutual trust, respect and responsibility for the sake of customer satisfaction and constant process improvement.

Well Founded decision making-

  • Make decisions and act on the basis of actual data analysis of product, process characteristics and Quality Management System status.

We undertake to comply with all requirements and constantly increase the efficiency of the quality management system.

Through the success of OWL to the prosperity of each of us and the society.

 

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